Ask at the right moment
Collect feedback while a feature, workflow, or experience is still fresh.
Use case / Voice of Customer
Keep the customer voice close to the product you are building.
Use VoxiForm for recurring pulse surveys and in-product prompts. Customers can answer quickly by voice or text, while AI helps turn a broad comment into a clear signal.
A pulse is useful when it has a point of view.
Voice of Customer demoLIVE / 10:42
PROMPTWhat is the one thing you would improve here?
VOICE RESPONSE
“I can find the report, but it takes too many clicks.”
AI FOLLOW-UPWhich step feels hardest to find?
✓
CUSTOMER SIGNALReport discovery · excess clicks · navigation opportunity
Use case / Voice of Customer
Listen continuously without making every prompt feel like research.
Ask focused questions often enough to see change, with enough context to understand it.
See the change over time
Keep the same core questions and make room for what changed since last time.
Connect words to decisions
Follow up on the why behind a request before it becomes a backlog label.
The VoxiForm loop
A lighter way to keep listening.
Choose the moment
Place a short survey after an action, release, or customer milestone.
Ask one clear question
Let people answer naturally instead of forcing a long form.
Explore the reason
AI asks a focused follow-up when the response needs context.
Bring the signal back
Review recurring themes alongside the original response.
Voice of Customer demo
In-product pulse
PROMPT
What is the one thing you would improve here?
VOICE RESPONSE
“I can find the report, but it takes too many clicks.”
AI FOLLOW-UP
Which step feels hardest to find?
CUSTOMER SIGNALReport discovery · excess clicks · navigation opportunity✓
For product and insight teams