Make the call count
Understand the participant’s context before the calendar block begins.
Use case / Customer discovery
Start discovery with the customer’s real context.
Use a short pre-interview or field-discovery survey to understand the situation before the conversation. Voice makes the first account easy; AI follow-up helps you arrive with the right next question.
Better context before the call.
Discovery demoLIVE / 10:42
DISCOVERY PROMPTWhat do you do today when this problem comes up?
VOICE RESPONSE
“I keep a spreadsheet because the handoff gets lost in email.”
AI FOLLOW-UPWhat information is hardest to carry from one person to the next?
✓
DISCOVERY CONTEXTSpreadsheet workaround · email handoff · context loss
Use case / Customer discovery
The first conversation is better when it does not start from zero.
Collect the situation, language, and priorities that help a researcher or product team prepare well.
Capture the lived situation
Let people describe the workaround, constraint, or unmet need in their own words.
Know what to ask next
Use follow-up to surface the detail that changes the direction of the conversation.
The VoxiForm loop
From a short intake to a sharper conversation.
Set the discovery prompts
Ask about context, current behavior, and what is difficult today.
Collect the first account
Let participants answer by voice or text before the interview.
Clarify the opportunity
AI follows up on a vague need, workaround, or consequence.
Prepare the conversation
Review the context and enter the interview with a point of view.
Discovery demo
Pre-interview context
DISCOVERY PROMPT
What do you do today when this problem comes up?
VOICE RESPONSE
“I keep a spreadsheet because the handoff gets lost in email.”
AI FOLLOW-UP
What information is hardest to carry from one person to the next?
DISCOVERY CONTEXTSpreadsheet workaround · email handoff · context loss✓
For discovery teams